Before you start
This guide uses online Account Management. Passkey sign-in is a separate option.
Open the security settings
- Sign in to PlayStation Account Management and open Security.
- Beside 2-step Verification Status, choose Edit, then Authenticator App.
Connect Authenticator
Open Authenticator and choose +. Scan the setup QR code, or use manual entry if the service provides a setup key. Give the account a recognizable label and save it. Keep the QR code and key private.
Submit the current verification code in PlayStation Account Management and choose Activate.
Keep a way back in
Record the PlayStation backup codes. On PS5, the equivalent starting point is Settings → Users and Accounts → Security → 2-Step Verification.
If a code is rejected, check the account label and device time, then try a fresh code. Troubleshoot a rejected code.
Official PlayStation help
Based on the service’s official instructions, checked October 17, 2026. Available methods and labels can vary by account and app version.
Read the official instructions