Authenticator

Help Center

Set up an account, move your codes safely or find help with your next sign-in.

50 guides

Using the app

iPhone, iPad and Android

Add your first 2FA account

Set up an authenticator account with a QR code or setup key, then confirm it with a verification code.

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Moving between phones

Move your codes to a new phone

Prepare a backup or export before changing phones, verify your accounts on the new device and keep recovery options available.

Read guide
Apple backup interface

Back up and restore your codes

Check the backup controls on Apple devices, choose the right restore point and verify restored accounts before relying on them.

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Mac

Use verification codes on your Mac

Install Authenticator on a Mac, locate an account and copy its current verification code into the service asking for it.

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Windows

Install Authenticator on Windows

Choose a Windows installer, open it from Downloads and get started with verification codes on your PC.

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All platforms

When a verification code is rejected

Check the account, code timer and device time before using your service’s recovery options for a rejected verification code.

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App guide · Apple interface

Add an account with a setup key

Use manual entry when the service setup screen is on the same phone or the QR code cannot be scanned.

Read guide
App guide · Apple interface

Protect the app with a PIN

An app PIN protects access to the app interface. It is separate from the verification codes requested by your services.

Read guide
App guide · Apple interface

Find and copy the right verification code

Use account labels, search and folders to distinguish multiple sign-ins for the same service.

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Recovery · Lost phone or deleted app

Recover access after losing your phone

Find a recovery route after losing a phone or reinstalling the app, without removing another working sign-in method.

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Transfer · iPhone ↔ Android

Move codes between iPhone and Android

Keep the old phone until the new platform has the right accounts and its codes are accepted by your services.

Read guide
Transfer · Import accounts

Import from another authenticator

Choose a supported export route, review the imported accounts and verify their codes before removing the old app.

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App Store · Google Play · Website
Billing · App Store, Google Play and website

Find and manage your subscription

Use the place where you originally paid: App Store, Google Play or the Authenticator website.

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Android · Google Play version

Back up and restore on Android

Check your cloud account, confirm that a backup exists and preserve newer entries before restoring.

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Transfer · iPhone → Android

Move codes from iPhone to Android

Export selected code entries from your iPhone, import them on Android and verify each important account.

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Transfer · Android → iPhone

Move codes from Android to iPhone

Transfer code entries with an export QR, then check the new iPhone before removing the old Android app.

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Transfer · iPhone or Android → Mac

Move verification codes from a phone to Mac

Use the Mac image scanner or a supported import file, then verify the imported accounts.

Read guide
Troubleshooting · QR and import

Fix QR scanning and incomplete imports

Check camera access, the QR format and the imported account list without deleting your working entries.

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App Store · Google Play · Website
Purchases · App Store, Google Play and website

Paid, but Premium is not available

Find the original purchase channel and restore access without buying a second subscription.

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Troubleshooting · Missing codes

Find missing verification codes

Check filters and the correct app instance before trying a backup or service recovery.

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Set up a service

Choose your service for its setup steps, requirements and official help.

Social

Instagram

Connect Instagram login codes and keep backup access.

Read setup guide
Accounts

Google

Connect Google to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Accounts

Microsoft

Set up code verification for a personal Microsoft account.

Read setup guide
Social

Facebook

Add an authentication app to the right Facebook account.

Read setup guide
Social

TikTok

Set up authenticator codes for your TikTok account.

Read setup guide
Social

Kick

Set up authenticator codes for your Kick account.

Read setup guide
Work

Indeed

Protect an employer account with app-based verification.

Read setup guide
Gaming

Epic Games

Set up authenticator codes for your Epic Games account.

Read setup guide
Accounts

Amazon

Connect Amazon to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Gaming

Roblox

Set up authenticator codes for your Roblox account.

Read setup guide
Social

Discord

Connect Discord to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Work

Shopify

Connect Shopify to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Finance

Binance

Set up authenticator codes for your Binance account.

Read setup guide
Work

GitHub

Connect GitHub to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Finance

Stripe

Set up authenticator codes for your Stripe account.

Read setup guide
Work

Atlassian

Set up authenticator codes for your Atlassian account.

Read setup guide
Gaming

PlayStation

Set up authenticator codes for your PlayStation account.

Read setup guide
Work

OpenAI

Set up authenticator codes for your OpenAI account.

Read setup guide
Accounts

Yahoo

Check recovery requirements before connecting your app.

Read setup guide
Social

Reddit

Set up authenticator codes for your Reddit account.

Read setup guide
Social

Twitch

Verify your phone, then connect an authenticator app.

Read setup guide
Work

Dropbox

Connect Dropbox to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Finance

PayPal

Set up authenticator codes for your PayPal account.

Read setup guide
Finance

Coinbase

Set up authenticator codes for your Coinbase account.

Read setup guide
Social

X

Set up authenticator codes for your X account.

Read setup guide
Social

LinkedIn

Set up authenticator codes for your LinkedIn account.

Read setup guide
Work

Slack

Connect Slack to an authenticator app, verify a code and keep a recovery method.

Read setup guide
Work

Zoom

Set up authenticator codes for your Zoom account.

Read setup guide
Work

Figma

Set up authenticator codes for your Figma account.

Read setup guide
Work

GitLab

Connect GitLab to an authenticator app, verify a code and keep a recovery method.

Read setup guide

Still need help?

Tell us your device, app version and what happened. Keep passwords and setup keys private.

Contact support