Before you start
Sign in to the Zoom web portal. Your administrator can control which verification methods are available.
Open the security settings
- Open Profile. Under Sign In, turn on Two-Step Verification if it is off and confirm your password.
- Beside Authentication App in Two-Step Verification, choose Set Up and follow the password confirmation.
Connect Authenticator
Open Authenticator and choose +. Scan the setup QR code, or use manual entry if the service provides a setup key. Give the account a recognizable label and save it. Keep the QR code and key private.
Choose Next in Zoom, enter the current six-digit app code and choose Verify.
Keep a way back in
Download or print the recovery codes Zoom provides, then choose Done. Keep them separate from the authenticator device.
If a code is rejected, check the account label and device time, then try a fresh code. Troubleshoot a rejected code.
Official Zoom help
Based on the service’s official instructions, checked October 17, 2026. Available methods and labels can vary by account and app version.
Read the official instructions